Multi-factor authentication
Posted by Olga P, Last modified by Olga P on 25 October 2018 12:24 PM

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Multi-step authentication helps protect your account by making it more difficult for a hacker to sign in, even if they've somehow learned your password. If you enable multi-step verification, you'll see an extra page every time you sign in to My xBTCe. The extra page prompts you to enter a security code to sign in.

 

In this topic:


How to enable multi-factor authentication

  1. You must have at least one security identity activated on your account. You can check the current status of identities in Settings → Account Security.

    Learn more about how to activate security identities: 

  2. In Settings → Account Security, under Login, turn on  a security identity and confirm the action with a security code. This identity will be used to confirm login to My xBTCe.

    • SMS: Enter the code sent to your phone.
    • Google Authenticator: Enter the one-time code generated in the Google Authenticator app.
    • Email: Enter the code sent to your email.
    • Backup Code: Enter the backup code you previously generated in My xBTCe.

    Note: You can enable multiple identities for multi-factor authentication. In this case, you'll need to choose the verification method when logging in to My xBTCe.


Multi-factor authentication via Google Authenticator enabled

How to log in to My xBTCe with multi-factor authentication enabled

If you enabled multi-factor authentication, you need to enter a security code every time you log in to My xBTCe.

You enabled one security identity

1. Log in to My xBTCe with your email and password or via OAuth (social networks).

2. You'll be prompted to enter a security code depending on your selected identity.


Multi-factor authentication via Google Authenticator

  • SMS code: Enter the code sent to your phone.
  • One-Time Code (Google Authenticator): Enter the one-time code generated in the Google Authenticator app.
  • Email: Enter the code sent to your email.
  • Backup code: Enter the backup code you previously generated in My xBTCe.

3. Click Verify.

You enabled multiple security identities

1. Log in to My xBTCe with your email and password or via OAuth (social networks).

2. Select the verification method, and then enter the verification code.


Multiple security identities enabled for multi-factor authentication
  • SMS codes: Click , and then enter the code sent to your phone.
  • Google Authenticator: Click , and then enter the one-time code generated in the Google Authenticator app.
  • Email: Click , and then enter the code sent to your email.
  • Backup codes: Click , and then enter the backup code you previously generated in My xBTCe.

3. Click Verify.

 

How to disable multi-factor authentication

In Settings → Account Security, under Login, turn off  all security identities and confirm the action with a security code.

  • SMS: Enter the code sent to your phone.
  • Google Authenticator: Enter the one-time code generated in the Google Authenticator app.
  • Email: Enter the code sent to your email.
  • Backup code: Enter the backup code you previously generated in My xBTCe.

Multi-factor authentication disabled
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